Your Samsung washing machine is a reliable appliance, but sometimes things can go wrong. When an error code appears on the display, don’t panic! It’s simply a message from the machine indicating a potential issue. This guide will help you decipher those cryptic codes and troubleshoot common problems.

Decoding the Error Codes

By consulting the table below, you can find the meaning behind the error code and potential solutions to get your washing machine back up and running. Remember, if the problem persists after trying the suggested solutions, contacting a Samsung service professional is recommended.

Samsung Washing Machine Error Code Table

Error Code Cause Solution
1C Water Level Sensor Issue * Turn off the appliance and wait 30 seconds before restarting. * If the error code persists, contact Samsung service.
3C Motor Problem * Try restarting the washing cycle. * If the problem continues, contact Samsung service.
4C Water Supply Problem * Ensure water taps are open. * Check for clogged hoses. * Verify adequate water pressure. * Confirm cold and hot water taps are connected correctly. * Clean the mesh filter if clogged.
4C2 Water Temperature Issue * Ensure the cold water hose is connected to the cold water tap.
5C Drain Issue * Check for clogs or freezing in the drain hose. * Ensure the drain hose is positioned correctly. * Clean the debris filter if clogged. * Straighten the drain hose if kinked. * Contact Samsung service if the code persists.
9C1 Electronic Control Problem (Over Voltage) * Check for proper power supply. * Contact Samsung service if the code persists.
9C2 Low Voltage Detected * Verify the power cord is plugged in. * Contact Samsung service if the code persists.
9C4 DC Sensor Electrical Leakage * Contact Samsung service.
AC6 Inverter Communication Problem * Turn off the appliance, wait 30 seconds, and then restart. * Contact Samsung service if the code persists.
dC Lid Open * Ensure the lid is properly closed and no laundry is caught in it.
HC Water Temperature Control Problem * Turn off the appliance, wait 30 seconds, and then restart. * Contact Samsung service if the code persists.
LC Drain Hose Issue * Ensure the drain hose is not placed on the floor or clogged. * Contact Samsung service if the code persists.
OC Water Overflow * Restart the machine after spinning. * Contact Samsung service if the code remains.
PC Clutch Position Detection Error * Contact Samsung service.
PC1 Clutch Hall Sensor Signal Error * Contact Samsung service.
Ub Spinning Issue * Ensure laundry is evenly distributed. * Verify the machine is on a flat surface. * Redistribute the load if unbalanced.
1E Water Level or Leakage Error * Check for leaks around the machine. * Inspect hoses for kinks. * Run an empty cycle to check for excess suds. * Contact Samsung service if the code persists.